Apprehensive at the beginning to shop online, My confidence was built over a period of time. Started with low values and moved on to much higher and the highest of all at 9000INR.
With the online shopping going viral, offers are limitless for the shopper, competition drives customer satisfaction and the bar only keeps raising higher & higher.
After a search for shoes in the stores across National Market, Jayanagar and a few malls, resorted to online shopping to find the choice unlimited. Did a comparison between a couple of sites and finally froze on what seemed fit for the budget and the legs.
Using Myntra.com ordered for a pair of shoes and sandals at 2000 Hrs on 31st Dec'13, hoping I would get the delivery in a couple of days. Was surprised with the SMS showing the shipment out for delivery by 0000 Hrs and today at 1200 Hrs, it was home.
In less than 16 hours, the order was delivered home and the delivery man did not even wait for the tip.
The quality of the products met the expectations and their Net Promoter Score only went one notch higher with my survey!
With the online shopping going viral, offers are limitless for the shopper, competition drives customer satisfaction and the bar only keeps raising higher & higher.
After a search for shoes in the stores across National Market, Jayanagar and a few malls, resorted to online shopping to find the choice unlimited. Did a comparison between a couple of sites and finally froze on what seemed fit for the budget and the legs.
Using Myntra.com ordered for a pair of shoes and sandals at 2000 Hrs on 31st Dec'13, hoping I would get the delivery in a couple of days. Was surprised with the SMS showing the shipment out for delivery by 0000 Hrs and today at 1200 Hrs, it was home.
In less than 16 hours, the order was delivered home and the delivery man did not even wait for the tip.
The quality of the products met the expectations and their Net Promoter Score only went one notch higher with my survey!
eCommerce is highly competitive at the moment in India. I have bought electronics for as high as 20+k, never tried apparels. Not sure if the situation will be good for more time.
ReplyDeleteShashi, what else do you see coming that would overtake the existing one?
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